The following are the standard terms and conditions of Deep Blue Digital. Except where agreed in writing, these terms apply to all services provided by us . Unless expressly provided otherwise in another document, these terms prevail if an inconsistency exists between these terms and any other document relating to our Services.
Quotes and pricing are valid for 14 days.
2.1 We will supply the Services to you in accordance with the terms of this Agreement.
2.2 We will use our reasonable endeavours to supply the Services in a diligent and professional manner.
3 PAYMENT TERMS
3.1 You must pay us the Charges for the Services.
3.2 Charges are to be paid via our secure payments system, Stripe. Card details are to be provided before commencement of your Service. If you are unable to pay by card you must request to pay via PayPal or direct bank transfer.
3.3 We may invoice you for the Charges. We may invoice you at any time for the Services. However, if we are appointed on a monthly basis, we normally automate payments via Stripe.
3.4 The Charges you must pay us, and the basis on which they will be determined, will be set out in our service agreement.
3.5 If you ask us to do any additional work not set out in our service agreement, we may charge you for that work at our normal hourly rates.
3.6 You must reimburse us for all reasonable out-of-pocket costs and expenses we incur in connection with the supply of the Services, including travel and accommodation costs and courier and printing expenses. We will seek your approval before incurring expenses of more than $200.
3.7 We may issue invoices and receipts by email.
3.8 You must pay the amount of our invoice by the due date specified in the invoice or, if a due date is not specified, within 7 days of the date of our invoice.
3.9 A payment to us must be made by card, PayPal or direct bank transfer.
3.10 We may charge you a fee for using a payment method other than the method referred to in clause 3.8.
3.11 Any claim by you that an invoice is incorrect must be made within 7 days of the date of the invoice.
3.11 If you fail to make a payment on the due date, we may charge you interest. Interest accrues daily from the due date until the date you make payment in full. You must pay us interest when we invoice you for it.